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How to follow the live election debate on Twitter

Thursday, April 22nd, 2010

One of the most exciting things about last week’s election debate was the huge amount of audience interaction both on ITV.com and on sites like Twitter. From the opening salvo through to the final wrap thousands of people were casting votes, writing comments and engaging in their own mini debates. It is expected that the audience for tonight’s debate will be smaller than last week as it is being screened on Sky rather than ITV. It is however very likely that the debate will be just as fierce. One of the best ways you can get a second view of the debate is to follow the comments on Twitter. Twitter has been around for several years now, but if you haven’t yet joined the leaders debate is a great way to start. You can track people’s comments , get an instant reaction to the leaders’ opinions and all without even having to join the debate. Unless of course you want to. So here then is five ways you can use Twitter to share the experience with as many as 40,000 others.

1 Create a Twitter profile - This is a very quick and simple process. You simply go to Twitter.com and click on the large yellow button the left marked ‘let me in’ . You then need to give yourself a user name and add a password and your email address. You might have to get creative with the user name as your Christian name and surname may already be taken. An easy way of getting around this is to add an underscore between the names. Alternatively just use a nickname. You then click on ‘create the account’ and you will get an email confirming that you are now registered with Twitter.

2 Download Tweetdeck – You can just follow people using the Twitter homepage, however a far superior method of keeping abreast of the latest tweets is to use a third party application like Tweetdeck. To download this go to Tweetdeck.com and follow the instructions. You may need to download a application called Adobe Air. Don’t worry though, both Tweetdeck and Adobe Air will only take around a minute to grab. Once you have downloaded Tweetdeck you will be asked to enter your Twitter name and password. Add those and you are ready now to start tracking the debate.

3 Follow the debate - You should now have three columns in front of you. One is for tweets of people you follow. Another is, for tweets where you are mentioned and the third will be for direct messages. You now need to create a fourth so you can follow what people are saying about the debate. When tweeters want to share their views about a particular topic they preface the keyword with a hash tag. So for tonight the key word is leadersdebate (no one actively chooses these they just kind of evolve from within the Twitter community ) so you need to input #leadersdebate into the search button on Tweetdeck which is the button with the magnifying glass. This will then bring down the latest tweets about the debate. Be warned, it will change very quickly though because of the sheer volume of tweets, but you will be able to get a good grasp of what people are saying. If you want to focus on one of the three would-be leaders then create another column by inputting Brown, Cameron Clegg with a hash tag into the search bar.

4 Find people to follow - When you set up your Twitter account it will give you the option to find people you know already on Twitter and to follow what they say. That means that every time they tweet their words will end up in the far left column. Twitter will let you search your email list or Facebook account for friends. It is up to you if you are happy to follow people, you don’t have to if you don’t want to. During the debate though you might find people you think are erudite, amusing or just interesting. If you want to follow these people on a permanent basis. You simply click on the user name – which is underneath their image on Twitter So if you want to follow them click here.

5 Add your own comments – If you want add you comments to the debate, simply click the yellow button on Tweetdeck and type your views – Remember as this is Twitter you only have 140 charactars so keep it concise. If you want to send a direct reply to someone who has tweeted, the Twitter custom is to preface their name with a @. This will then pop up in their mentions column on Tweetdeck. If they respond directly to you then you will see what they say in your mentions column. If you are following them, and they are following you, you can also send them a direct message.

So if you are not on Twitter get to it – it really does add a new and exciting dimension to watching high profile TV events.

Has Foursquare reached the tipping point?

Friday, March 12th, 2010

flickr-2157101503-imageIt has been a pretty good year for Foursquare so far. The number of people playing the online location based game has rocketed, it recently announced some interesting partnerships with UK retailers and it has Vodafone on board too.

And now Foursquare appears to have landed the big one. According to Mashable the company has just agreed a deal with the biggest coffee maker of them all – Starbucks. The actual deal itself isn’t very exciting either for Starbucks or Foursquare addicts. Starting today, frequent Starbucks visitors who check in at retail locations using Foursquare will earn customer rewards. Although there’s no financial incentive or free coffee to begin with, customers can unlock the “Barista badge” after five check ins.

Starbucks, however, has a very high profile customer loyalty scheme in place where regulars can get free extra shots, syrups and soy milk just by using their Starbucks card. The company is clearly monitoring Foursquare to see how popular it has become and then will try to work out if it can incorporate it into its loyalty schemes. The New York Times Bits Blog writes that the company is “hoping to use Foursquare to provide even more meaningful prizes, like invitations to special events, photo-sharing or online reputation scores.”

Incidentally there’s no confirmation that the deal will apply in the UK.

The real win for Foursquare is that it is being taken very seriously by the world’s largest coffee chain; this can only lead to other deals with other innovative brands.

Foursquare on the surface might look like a geeky game (albeit an addictive one) but once users start collecting badges and tokens that they can exchange for real world goods and services it then evolves into something very exciting.

The 10 hottest social media sites/apps of Spring 2010

Thursday, March 11th, 2010

A few years back guessing which new tech start up was going to capture the imagination of web users was largely the preserve of the Silicon Valley (and Silicon Roundabout) clique. Not any more though. For astonished by the success of Facebook, Twitter and LinkedIn everyone from bloggers through to mainstream media titles are all eager to find out what is the next big thing. For sites that begin to show what the industry calls traction today could soon be the mega businesses of the next few years.

So I thought it was time to do a little round up of ten social media apps and sites that may just become the next big thing. It is interesting that while the first wave of social media sites focused on networking, these have a slightly different approach. Many have strong networking elements, but they also incorporate a lot of mobile technology and the companies behind them are perhaps much more focused on developing business models that generate revenue from day one than their predecessors. For me then the hot areas are location based services, group shopping, instant blogging, Augmented Reality, video networking and ereading. Any app/site that combined all that lot would get my vote.

Here then is my top ten for now (in no particular order)

1 Groupon

groupon

This is without a doubt the hottest property in the US web scene at the moment. It has the backing of some serious investors and is starting to gain a very large following who are spending real money on the site. So why haven’t you heard of it? Well Groupon works by offering discount deals on goods and services in specific cities. And so far the company has focused on the US – the London launch is apparently months away. The really clever bit is that the day’s offer is only activated if enough people get together in a group and agree to go for it. So, for example, to get a 70% off deal from a hairdressers you might need to get 100 people to sign up for the deal. And you do this by spamming/sharing the offer with all your mates on Twitter and Facebook and via email. Businesses love it as they can guarantee a certain amount of business while getting a huge dollop of social media PR at the same time.

With a very obvious hole in the market a host of UK companies have launched their own Groupon rivals. The most noteworthy are Snippa and Groupola. Neither though has so far delivered enough really cool offers to turn heads. The good news for them is that if they can get it right there is more than enough room in the market for several of these services. There are also a lot of cities in the UK. Northern entrepreneurs really ought to be on the case here. The concept could even go hyper local with smaller communities in large cities having their own offerings. This will be very, very big.

2 Appmakr

There are a lot media companies and indeed bloggers with large followers, who would love to have a presence on the iPhone and the iPad. That’s where Appmakr steps in. This controversial US company enables anyone with content to easily create an iPhone app. Think of its as the Wordpress of iPhone apps. There are however several catches. Firstly you still have to pay a fee – the entry level basic service is $199. Secondly there are rumours that Apple is about to crack down on RSS content only apps in the near future. The argument runs that the apps don’t ofter anything than the websites/blog, which is easily accessible via the iPhone anyhow. Conspiracy theorists point to Apple’s cosy relationship with big publishing houses as being the real reason it is slightly sniffy about content driven apps. After all how many dreadful games are there on the platform? This however might prove to be Appmakr’s big opportunity. If it can develop basic apps that cost little yet add features such as retail or location based services as well as content it might keep Apple happy and generate a whole new way for smaller media companies to make money.

3 Chatroulette

chatroulette

In many ways this has already gone mainstream with features in the media as well as an odd marketing campaigns from French Connection. However I think Chatroulettte could mature in 2010 from being a service that is the preserve of exhibitionists through to one that enables people to make real connections. In case you missed the hype Chatroulette is little like video Skype but with a genius twist. You switch your webcam on and start having a video conversation. What makes it interesting is that the person you speak to is chosen at random. What has made Chatroulette notorious is that some users say that as many as one in ten of the people they encounter are naked men. Ever the optimist I believe that people will get bored with this, or maybe even Chatroulette’s developers will work out a way of weeding nakedness out. Then it is very likely that people will find real uses for the services. Think speed dating. Or even niches. I might be want to speak to a group of Arsenal fans after a game and if I specify that request I could be chatting to Mikhail from Moscow about the Russian Gooners appreciation society. Think too how it might work if it were incorporated into a TV and you could talk with randoms about live events.

4 Stickybits

There’s a full review here but the gist of Stickybits is that it allows you attach any kind of content – images, words etc to a barcode. So now if you scan the barcode of the Crunchy Nut Flakes in our kitchen you get to see a pic of my daughter along with an audio message telling her father that the CNFs are hers and I need to open the Bran Flakes instead. Where it might score in the future is that you can buy a kit to add your own barcodes to things. At the moment these are a bit pricey. But imagine if you could leave barcodes in public places where you could then access information or cheeky messages – that would be fun. For me though the optimum use would be having a barcode in a business card. When the users accessed it they could then get an audio message, some video, and some text which explain in much more detail about who I am and what I do. Stickybits is clearly great fun and there are loads of features to explore, but it does strike me as an app in search of a killer feature. Cleverly Stickybits are using the community to come up with ideas which strikes me as a very sensible idea.

5 Siri

siri-iphone

Siri is an amazing free app for the iPhone that basically acts as a voice-driven personal assistant. You ask it what’s the weather going to be like? and it delivers a forecast for you. It can do loads more cool things, read the review here. The future it portrays sounds amazing. Here’s what the makers say. “You will soon pick up your phone and start asking your assistant things like “take me to live CNN news,” “send my dad the latest John Grisham book,” or “tell Adam I am running 20 minutes late,” and you will then watch it all happen. This evolution towards simplicity of interaction will reduce the barrier to almost everything you use your mobile device to do.”

The annoying thing though is that it is so far only available in the US. I guess they have to work on voice translations for the UK which means it may never come here. Which would be a tragedy! Anyway if this sounds good join the Siri to the UK Facebook group here

6 Foursquare

Out of the top ten Foursquare is perhaps the best known and most popular in the UK largely because it is already been championed by a significant section of the British social media Twitterati. The one thing it doesn’t have in its favour is that it is not that easy to explain. In fact in many ways until you use the service you probably think it sounds a little well, rubbish. It is built around an app which is available on many mobile platforms. When you fire up the app you get the opportunity to check into the place where you are. So if I an in cafe I check in and I get awarded some virtual points by Foursquare. I then compete with my friends to see who can get the most Foursquare points during a week. It does sound dreadfully sad (like a weak mobile version of Top Trumps), but believe me it is very addictive. The game also has lot of social features, so you can add comments about the places you visit. It also hooks up nicely with Twitter so you tweet about where you are and what you are up to. However in spite of geekiness Foursquare is growing very quickly. Brands have also started to take it seriously. Soon it will be commoun to check in at places using Foursquare and get free offers etc. Some far sighted UK brands have been doing this already. I can’t quite see Foursquare ever really emerging as a social network to rival Facebook or as a serious reviews site either. It is however lots of fun.

7 Posterous

posterous2

Given my passion for blogging I had to include one content platform in the top ten and inevitably it goes to Posterous as I use it almost every day. This service, which began nearly two years ago now, enables users to blog very quickly and easily either by sending an email with the post and the picture included, or by using a very clever bookmarklet that lets users instantly grab an image on a page and then opens up a text box for them to get typing. The other clever bit is that once our post is up Posterous can send a link to any number of social sites including Twitter and Facebook to entice readers. Posterous also has a very simple to use iPhone app too and quite a few high profile US bloggers are very vocal about the format. It also has a rival called Tumblr, which is aso excellent and works in a similar though slightly more complicated way. Unluckily for Posterous several of its key features have now been incorporated in mainstream blogging platforms like Wordpress and Typepad, but Posterous is still growing very nicely and I would put money on the developers once again delivering some killer new unique features in the not too distant future.

8 Layar

layar beatles

One of the most talked up technologies of 2010 is Augmented Reality. AR browser Layar lets you overlay a layer of digital content over external reality as seen through your phone’s camera. Point your phone’s camera at a street/building/person, and on the screen, information about what you’re seeing is overlaid onto your view of it. With Layar any developer with a bright idea can add their own layer of content. There’s a Wikipedia layer for location-tagged Wikipedia entries, a find-an-available-house layer called Funda set up by an entrepreneurial Irish developer with an interest in property, and a bank has done one marking all nearby ATMs.There are also some fun apps including one that offers a very cool Beatles virtual tour of London. A lot of developers are working with Layar now and there are apparently over 400 apps for it. A lot of brands have taken notice too, so expect to see a rush of AR apps in the not too distant future.

9 Twitcasting

There are lots of apps that enable you to stream video from your mobile, Qik, for example, has been around several years.Twitcasting uses social media to take live streaming onto another level. After downloading the app, link your Twitter account to Twitcast site by signing in here and then shoot away. The screen on the Twitcasting app is split into a video recording screen and a twitter feed. Hit “Go Live” to go live and as you shoot the video a text box pops up suggesting you post a link to livecast to twitter. Any of your followers can then click on the link and go over to your video channel on the Twitcasting site – just the same way that TwitPic works. The livecast switches off if you receive a phone call. The website grabs @replies on Twitter and posts them as comments under the video – it’s pretty cool, it also archives your videos just like Twitpic does with pictures. Twitcasting might not be a huge mainstream success but some of its features are sure to be incorporated into other video sites very quickly.

10 Kobo

kobo

Kobo is a really good idea that makes a lot of sense for those who love electronic books. Unlike rival services Kobo sets itself apart from other digital book stores by offering a synchronised eBook library across a number of gadgets, from smartphones to netbooks. For instance, if you’re lucky enough to own an iPhone, an e-reader, a tablet PC and a desktop PC, Kobo will use cloud storage to sync your library across multiple devices, meaning your page is kept whatever you’re reading the eBook on, as well as giving you access to all your novels at any time. It has just launched in the UK, boasta huge library of titles and best of all has a lot fo the classic for free.

Chatroulette – the hot new place for brands?

Monday, March 1st, 2010

chatrouletteIf you are looking for evidence that brands are losing a bit of their coyness when it comes to social media check out who is now using controversial video dating/exhibitionism site Chatroulette.

In case you missed the hype Chatroulette started at the end of last year and it randomly connects users from around the world, enabling them to communicate using webcam, text and images. Much of the time though users share webcam footage with each other and much of it is, (our research team reckons about 10%) shall we say, of a slightly raucous nature.

That hasn’t put off French Connection. Once famous for their edgy (at the time anyhow) FCUK campaign, they are using the site to run a competition where men are being asked to set up a real date with a girl on the site. The bloke not only gets a date but also £250 worth of French Connection vouchers.

The competition is part of French Connection’s The Man, The Woman campaign launched in February, which aims to draw more attention to its men’s range of clothing. You can find more about it, and the competition on the blog here.

I think we are going to see lot more of this type of social media bandwagon hopping. Brands who want to perceived as edgy will soon be competing with each other to harness the hot new thing in social media.

I think this is probably more about the company and its agency, Poke, wanting to shown how much social media credibility they have than actually wanting to engage with an audience. Nevertheless I will be keeping my eye on Chatroulette/brand tie ups. Now how do you get your brand on to Farmville…

Social media delivers incredible Tsunami coverage

Monday, March 1st, 2010

Two a bit years ago I remember having a conversation with a colleague about whether Twitter was going to become a significant news source. The debate was sparked by blogging guru Robert Scoble who had suggested that in the future people would go to the micro blogging site for news before they turned to mainstream media organisations.

I remember saying something suitably sniffy like ‘can’t see Twitter taking on the BBC just yet.’ However as time has gone by I can see that Scoble was right in his prediction. Like many other Twitter users I often first hear about breaking stories through the site. This might be through friends tipping their followers off about a story or simply by people linking to articles that have just been published in online media.

There are also times when social media in general, and Twitter in particular, move so quickly that media just can’t keep up and a really great example of this was Saturday’s Tsunami in Hawaii.

To begin with social media played a huge role in ensuring that people knew to move to higher ground. Then when they got there the barrage of information coming out of the islands was incredible.

Try as they might CBS News and CNN couldn’t match the content that was spewing out of the island from connected citizens with their webcams, camera phones and tweets. In particular Skype enabled webcams and video streaming services like Qik played a huge role in delivering footage from across Hawaii in places where mainstream media didn’t have cameras.

Twitter was electric too. Once the Tsunami reached Hawaii the islands were buzzing with tweets about which water on which beach was receding and progressing and how the locals were feeling about the impending arrival of walls of water. It was amazing to have all those eyewitness reports even if the actual event was (thank God) not quite the spectacle it could have been.

Ultimately if you wanted to find out what was happening first social media sites, not mainstream media, were the place to be.

And the UK’s most popular iPhone app – Carling’s iPint

Wednesday, January 20th, 2010

57 ipint uk app-thumb-240x226-94504So what do you think is the most popular iPhone app in the UK. A Twitter client? A game? Skpe? Well Comscore, the agency which measures online traffic, has today revealed which are the most popular iPhone applications across the world. And while Facebook is the most downloaded app in the US and music service Shazam is top in Europe the most downloaded app in the UK is surprise, surprise, branded content.

The iPint was launched by Carling (a Red Consultancy client) a year and a half ago and since then has chalked up well over a million downloads. The app, which mimics a person drinking a pint of beer, has also been used by the brand to deliver information to consumers about Carling’s competitions and promotions.

The statistics were revealed by Comscore’s Alistair Hill during his presentation at the Mobile Games Forum in London earlier this week. More info here

CES 2010 – the social web gets everywhere

Monday, January 18th, 2010

Sony dashFor several years now pundits have been predicting that the social web will be available on all kinds of devices in the home and not just PCs and Smartphone. In many ways CES 2010, the huge consumer electronics show which was held last week in Las Vegas, saw those web gadgets finally materialise. For although there were some interesting new  PCs (Lenovo broke the mould with a couple of its models), and an innovative smartphone from Motorola  the Backflip, CES 2010 was all about web-enabled TVs, devices, ereaders and of course tablets.

The impending arrival of  Apple’s tablet, the iSlate or iTablet depending on which ‘insider’ you believe, cast a very long shadow over the event. Almost all the major PC makers, along with tens of small far eastern companies, paraded web tablets that will inevitably rival whatever is up Apple’s sleeve. Of course web tablets are not new, Microsoft had one as far back as 2010, the difference this time round is that the tablets run largely using web browsers than full operating system like Windows. They are also very much driven by the social web with access to Twitter/Facebook and other networking sites one of their core applications.

Part of the new wave of tablets has been driven by the growing adoption of the Google Android platform; at the show I saw at least a dozen tablets running using this format. They worked well and did offer easy access to key apps as well as quick and easy web browsing, however the cynic in me did feel that they seemed little more than smart phones with bigger screens. It’ll be very interesting to see how the high profile models from the likes of Dell and HP fare.

Several companies did offer innovative takes on the tablet the best of which, in my view, was the Sony Dash. Designed to be used more in the kitchen and the bedroom the Dash offers very easy access to a host of key websites and from day one the users also has the option of downloading over 100 apps for the device. It goes on sale in the US shortly, but there’s no UK launch planned.

British company  Pure Digital also debuted an interesting device the show, the  Sensia is essentially an internet radio that has been customised  to enable the user to access their Facebook and Twitter accounts. Similar to Sony Pure is hoping that its community will create apps for use on the device.

CES 2010 was also the year of the ereader with a host of companies parading innovative new models. Almost all included on board wireless connections and web browsers so that the device could be used as tablets when they weren’t being used for reading. The device that perhaps generated the most excitement was the Plastic Logic Que ereader, which was originally developed in Cambridge in the UK. It has been created with newspapers and periodicals in mind. Much bigger than most ereaders the demos we saw of USA Today on its 8.5 screen looked very convincing. Its only problem is that it runs a mono screen rather than a colour one.

Sure to be a key rival to Plastic Logic in the high-end ereader sphere, the Entourage eDGe will be the first ereader to go on sale that sports two screens. The concept being that one is permanently used for reading books while the other enables the user to surf the web or work with Excel spreadsheets etc.

CES 2010 also saw the social web properly arrive on big screen sets. Almost all the major manufacturers from LG through to Panasonic announced internet ready TVs and Samsung even unveiled an app programme with a range of goodies such as YouTube and Twitter already optimised for its sets. Several companies also showed Skype running on TVs with set owners using services to make free video calls.

In some respects CES 2010 was transitional one. Many of the products will go on sale in the UK initially and only reach the UK at the end of the year. However it is clear that we are inching ever close to the connected home and the social web in every room

Can CES bounce back? Or has Apple/Google stolen its thunder?

Tuesday, January 5th, 2010

Last year was not a good one for the world’s biggest gadgets show CES. Attendances were down because of the recession and the number of memorable launches was at an all time low? This one was one of a few to stand out.

So what about this year? There does seem seems to be more optimism about the US economy and CE in general and there is a record number of new exhibitors, but the goss is that the hotels are struggling to fill their rooms and the economy and the terrorist threat are keeping people away again.

CES is likely to be a huge industry jamboree with lots of deals done and products unveiled, but there is a sense that it may be past its late noughties peak and that the big stories are somewhere else. Everyone is talking about the Google Nexus One phone and the Apple iTablet/iSlate and not about what Sony has planned, whether Panasonic has cracked 3DTV and who will be first with a colour ereader.

The great thing about CES though is that is always delivers surprises. If you look through its recent history, the MP3 player, digital camera and many other major devices all debuted here and maybe we will see something of that magnitude this year.

For me much of the excitement will be away from the main halls where smaller Far East based companies will be parading their often extremely innovative wares. There’s also a prominent British presence courtesy of the UKTI.

The whole shows kicks off tonight with the CES Unveiled showcase, where a host of companies parade their hottest products. It will really provide a gauge of whether the mother if all gadget shows is still the only place to be for companies to be in early January or if the show might be heading for a Comdex type fall.

Another reason for brands to embrace Twitter – SEO

Tuesday, December 8th, 2009

The number of brands using the world’s favourite micro blogging service is growing each week. It seems incredible but just six months back it was difficult to think of any brand that was using the service effectively, now there are many companies using Twitter for everything from customer engagement through to press liaison.

As of this week there’s yet another reason for brands to embrace the micro blogging service to communicate its core messages and that is because it Twitter is now good for SEO (search engine optimisation)

Google has just added real time searches adding updates from Twitter and Facebook groups (though not personal Facebook accounts) to its results. It hasn’t yet been rolled out in this part of the UK but is likely to go live in the next few days. There’s a more detailed explanation of the technical elements of the service here and on this video

It’ll be interesting to see how highly Twitter Updates feature on Google searches for brands, but given Google’s commitment to offering near live information I think they could be quite prominent. This makes it essential that brands have a presence on Twitter. If they don’t they might find that searchers are first presented with Twitter users who may have a very different view of the brand.

On a more positive note this also means that Twitter can also be used for SEO in this instance to deliver traffic to a blog or news post on a website. The idea being that the tweets feature links back to the parent site. This is a real opportunity for brands to improve their search engine rankings organically.

Will 2010 be the year of DIY phone apps?

Tuesday, December 1st, 2009

Over the past twelve months we have seen a massive surge in number of brands developing mobile phone applications. Carling broke ground with its wonderful iPint a few years back and since then hundreds of other brands have attempted to engage with iPhone users through app content.

However the problem for some brands was that apps were expensive to produce with developers charging anything from £5k to deliver them.

Well 2010 could see all that change and become the year of DIY phone app. Hoping to lead the way is Tino which has just a launched a service that in theory means that anyone can build their own app. It certainly looks relatively easy to use and prices start at just £100.

“We are offering Tino as a low-cost entry to the mobile app marketplace, and can provide anyone with the tools to build a mobile app, with a process that takes less than an hour,” Golden Gekko CEO, Magnus Jern told Mobile Marketing Magazine . “Our Tino customers do not need to be technical experts, as they’ll get an easy step-by-step guide that allows them to self-develop a mobile app on the web.”

The drawback for the moment is that the 10% of phones that Tino doesn’t work with includes the iPhone and Google’s Android, but Jern hopes to make those available very soon.

Case studies

Bassetts Becta ebay McDonalds National Lottery Panasonic Pfizer Sky Very Cobra Beer

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