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2009: how it was for us

Friday, December 18th, 2009

The office has been full to bursting this week with mince pies (thanks Lewis), birthday cakes (courtesy of Tara and Gill) and home made Christmas cake (from my Geordie gran). Amidst the crumbs and tinsel, we’ve been reflecting on what’s been a busy and incredibly productive year, so I thought I’d share my take on Shiny Red in 2009.

Without doubt there’s been a real growth in demand for digital innovation, driven by consumer brands and public sector clients who now expect to choose from a portfolio of online comms services. We’ve constantly evolved our offer to meet this demand, and looking back, it seems as if the year unfolded as distinct social media seasons.

So spring saw us creating social sites for two quite different clients. Yell.com wanted to encourage people to and around the site so we developed Sort Your Life where each month an expert guest blogger would write on a theme like fitness or fashion. For Reckitt Benckiser, the brief was to inspire graduates about available career opportunities, so our approach was to develop a site where new joiners from around the world could talk about their front-line experiences.

By the summer, web video had really come into focus, and we worked with fashion stylist Louise Roe on a series of films to help launch social shopping site very.co.uk. We also got to meet Peter Crouch at an East London soccer skills academy and filmed him in action for the National Lottery Promotions Unit (an edited version is on our homepage video). Video was also a powerful way for us to showcase a new interactive Piccadilly Circus sign for McDonald’s to bloggers and photography communities (thanks, Leo Burnett!).

Autumn was the season of microblogging: we helped Habitat relaunch the brand’s Twitter feed, which now provides offers, updates, and store news. We also issued a major report into online buying behaviour for eBay Advertising, and asked the great British public for messages to put on advertising billboards around the UK for Cadbury Wispa Gold.

Everyone needs warming up in the winter, so our Twindaloo app for Cobra that analyses your Twitter profile to find out what type of curry you are provided a welcome touch of spice to our lives, as did managing the brand’s 60,000-strong Welovecurry Facebook group. We went live with Pfizer’s Man MoT to give men health advice from doctors via an online surgery, and partnered with MySpace for the NHS Teen LifeCheck campaign that asked teens to take a quiz and find out how healthy they are in return for the chance to win a gig by R+B artist Chipmunk at their school.

Of course talking to bloggers and web communities was – and is – still very much on the agenda for clients including Molson Coors’ Bittersweet Partnership which looks at women’s attitudes towards beer, and Odeon which saw us we targeting film bloggers and heavy metal fans to promote Iron Maiden’s Flight 666. And in one of PR Week’s digital campaigns of the year, we unveiled the wedding of Bertie and Betty Bassett for Red Allsorts via Facebook and YouTube.

I could go on because there’s so much more great work that the team has done this year, but the end of the year is time to look forward as well as back. Ash has been gazing into his crystal ball and will share his some thoughts about what 2010 will hold next week.

Meanwhile (and apologies for a slight touch of the Oscars …) huge thank yous go out to all the lovely Shiny Redders for making 2009 a vintage year, to our colleagues at Red for all their amazing support over the last 12 months, and to you the reader for being part of it with us. 

Merry Christmas, and have a happy, healthy and social New Year!

Shiny Red Allsorts campaign praised by PR Week

Thursday, October 8th, 2009

PR Week has just put together its state of social media/digital PR universe for 2009. And as part of its research it asked agencies to submit their best/most imaginative campaigns.

Well we are delighted to say that Shiny Red made the top ten with our campaign to relaunch Red Liquorice Allsorts and boost awareness of the Allsorts brand.

You can read the full story here, but essentially the campaign featured the wedding of Bertie Bassett with his true love Betty. Shiny Red worked on highly successful Facebook profile for Betty and hosted a Facebook wedding which was witnessed by more than 21,000 online guests and generated more than 75,000 responses.

Social media and second chances

Tuesday, September 15th, 2009

They say you never get a second chance to make a first impression, but the emergence of social media, and brands and consumers engaging in online dialogue is challenging this turn of phrase for a number of simple reasons.

 

1.      People want to engage with brands online

In a recent story by eMarketer, over half of social networking users have become a fan or follower of a brand online. In addition, it seems that on average, users are more to show the love towards brands rather than unleash streams of negativity. “52% of social network users had become a fan or follower of a company or brand, while 46% had said something good about a brand or company on a social networking Website—double the percentage who had said something negative (23%).” Users are looking for and connecting with their favourite brands, and will interact with them through the same sites as the ones they use to chat with friends and family members. I follow my brother on Twitter, but I also follow LoveFilm; the relationship is very different, but the medium and the way the conversation takes place is the same. Extending this comparison, we’re far more likely to give a second chance to a brand that’s engaging with social media than a silent faceless corporation  

 

2.      Social media is always evolving

Every week, a new online community or platform is launched which may provide a channel for brands and consumers to interact. While the universal principles of new marketing (transparency, dialogue) will always apply, some of the more nuanced rules and practices come over a period of time as users get to grips with what’s the right and wrong way to use a given site or community. Even taking one particular medium – like message boards or forums – you’ll find a whole subset of practices for any given group of users. This disparity of rules has prompted some to go even further and assert that “there are no rules

 

3.      The Internet is the natural habitat for second chances

What do the following have in common: Dell, Wispa, MC Hammer, Woolworths? They’ve all made a comeback using the web. Most notably Dell’s transformation from the brand that could do no right, into one of the most switched on and consumer friendly companies is constantly held up as an example for social media marketers worldwide. Initiatives like Ideastorm say to the user “We’re not perfect, we make mistakes, but we’re listening to you”. The same could be said for Starbucks and its recent My Starbucks Idea community, “We know you’ve got ideas” says the site, so let us know what you think.

 

With this in mind, today, we’re excited to be working with Habitat to relaunch the @HabitatUK twitter feed. The team there are keen to listen and learn more from the engaging with the community in the future, so we’re sharing our experience of what works well on Twitter, as well as responding to the thoughts and questions of followers. We believe it’s better to go for a second chance than to simply avoid social media altogether, so it would be great to hear your comments.

Everyday Adventures – New videos for UK parents

Tuesday, June 23rd, 2009

Over the last 6 months, we’ve been working on a video project which aims to tell parents from a range of backgrounds about some of the real life stories and circumstances that people in their positions find themselves in.

“Everyday Adventures” tells the stories of ordinary families from around the UK as they face these and other challenges. There’s a mix of real life and animation films, packed with useful information on: registering your child’s birth; parental rights; benefits you may be eligible for; and the availability of extended services in schools. Also included are links to organisations that can provide further help and support to mums and dads in all areas of family life.

To reflect the multicultural nature of UK families, the videos are available in English, Polish, Somali, Bengali and Guajurati. We’ve created MySpace and YouTube pages for the videos so you can check them out and let us know what you think. Our favourite is Wayne’s story

McDonald’s goes interactive at Piccadilly Circus

Wednesday, May 6th, 2009

The Shiny Red team has recently had a lot of fun supporting the re-launch of the McDonald’s sign at iconic London landmark, Piccadilly Circus.

The new sign is a brand new interactive concept, where people can take pictures of themselves interacting with fun images such as a bowler hat, an umbrella or a bouquet of flowers, and it will also feature seasonal signs to commemorate special occasions such as Father’s Day, Halloween, and major sporting events.

You can admire the Shiny Red team’s pictures on Flickr, watch a video of the sign on YouTube or alternatively become a fan of McDonald’s Piccadilly Circus on Facebook and add your photos and videos!

An estimated 1.1m people pass under the Piccadilly lights every week, so we hope to see more people sharing their snaps online.

Unleashing women’s love for beer with The BitterSweet Partnership

Thursday, March 26th, 2009

Two of my favourite things are beer and blogging, so it’s brilliant to be working on social media PR with our new client, the BitterSweet Partnership ““ a business which has been set up by Coors Brewers to address and remove the gender imbalance that exists around beer consumption and targeting.

As part of the “˜Love Beer?’ survey, 2,000 women were asked their thoughts about beer, and the results showed there are very real barriers and myths that exist around women and beer, including the following:
“¢ A third of women in the UK enjoy drinking beer, but feel uncomfortable and embarrassed to order it outside of music or sporting events.
“¢ 42% of those polled think the industry should change its advertising first and foremost if it’s to make beer more appealing to women
“¢ It’s not a taste issue, as only a quarter (26%) said the taste should be altered.

The Bittersweet Partnership has been set up to understand what women really want when it comes to beer ““ everything from advertising, education about the true calorific content, through to the glass it is drunk from. This information will be used to develop new initiatives to improve the drinking experience and change the way Coors brands engage with women in the future.

It was launched at an event last week at the Bedford and Strand pub which was organised by The Red Consultancy, and we went along with Cate from BitchBuzz – you can read her report of the event and her thoughts about BitterSweet here.

You can also see the BitterSweet Partnership website here: www.bittersweetpartnership.com

‘Sort your life’ with Yell.com

Friday, February 6th, 2009

We’re working with client Yell.com on new blog “˜Sort your life’, which offers advice from different experts on how to sort out areas of your life ““ from body, to home, to wardrobe.

Our first blogger is the fabulous personal fitness trainer Julie Seymour, who’s written advice on health, exercise, nutrition and ways to beat those pesky winter blues.

For example, did you know that:

“¢ Sit-ups WONT give you a flat tummy
“¢ Dehydration can lead to xerostomia or enophthalmos
“¢ Exercise can significantly improve your sex life?

Julie has also written a handy office workout post, so there’s no excuse not to get exercising ““ even at work.

We’ll shortly be introducing our next expert who’ll be talking about ways to sort your home, so make sure you watch this space.

Pure Solo – That’s me you’re hearing!

Thursday, November 20th, 2008

We’re really excited to be spreading the news about a new venture called PureSolo. PureSolo is a site and software which allows you to choose from over 10,000 well known, professionally produced backing tracks from a range of different genres and record your own version. Whether you sing, play guitar, flute or even bassoon ““ there are tracks for every musician.

As well as being an amazing practice tool for musicians and a fun piece of software for karaoke lovers, it’s a great stepping-stone for musicians, who can easily use the software to make high quality demo CDs without hiring an expensive recording studio.

There’s no escaping the dismal news of the economic downturn, but new ventures such as Pure Solo provide quirky entertainment as well as cheap alternatives for costly services. We’re were glad to see Netimperative and Distorted Loop pick up on the news, amongst others and are excited to be working with them!

 
 
 
 
 
 

 

Tell us about the last good party you went to…?

Wednesday, November 12th, 2008

As part of activity to celebrate all the ways you can organise a party on Yell.com, I had a good day asking members of the public about the last party they went to. Below is the result, unsurprisingly a few juicy anecdotes were shared and it was obvious that we do like to party!

The video was also posted on one of our favourite blogs, Londonist, who were celebrating their 4th brithday that week, and we were really pleased to see posts go up on YPulse and Female First for the wider Party Pieces report into the British partyscape.

Air New Zealand’s abseiling pilot

Tuesday, October 21st, 2008

We’ve been working with Air New Zealand this month to amplify a cool stunt in which one of their 747 pilots abseiled down a huge billboard in East London to paint on the missing ad slogan. A time-lapse video – see below – of the activity made it onto sites we love like AdRants, TrendHunter and Behind the Buzz, demonstrating the extra web mileage to be squeezed out of activity via investment in video .

Especially so when it’s a second bite of the cherry following the excellent work the press team did earlier in the same week getting the story and images into the Metro and on Brand Republic amongst others. The decision to produce a web-friendly video of the activity has created a permanent, engaging piece of content from this one off stunt, giving it a longevity beyond the original day’s press hit and feeding into search.

Case studies

Bassetts Becta ebay McDonalds National Lottery Panasonic Pfizer Sky Very Cobra Beer

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