Shinyred

Posts Tagged ‘social media’

How much promotion is OK in social media?

Friday, September 4th, 2009

Spambots are all the rage on twitter at the moment, with people accumulating hundreds of followers posing as naked ladies who are actually just trying to promote their product. This isn’t appreciated among the twittersphere (and nor should it!) but the question is when is the line crossed when it comes to promotion of a product or person on Twitter?

One example was a competition Moonfruit posted on twitter. This campaign gave away a MacBook pro every day for 7 days to people who twittered the hashtag #moonfruit, which resulted in the brand name Moonfruit being one of the most talked about brands in the twittersphere at the time. This technique wasn’t appreciated by all and was eventually removed by twitter with some marketers seeing this as spam.

Another equally contentious use of promotion was the publicity that Voltz drinks gained recently about a blog post promotion. The blog post talks about the blogger meeting a celebrity whereupon she told him that he should be drinking Voltz to help him keep a ’slinky waistline’. The endorsement of the brand in a blog post by someone who didn’t visibly represent Voltz drinks in a blatant use of promotion wasn’t welcomed by all.

However, the brand has been talked about online, which is ultimately what Voltz will have been aiming for. They have their name out there and people who have read the article will remember this brand name over another drinks brand which will have been their primary aim I should imagine. This doesn’t mean that people who recognise the brand name will necessarily buy the drink over another brand because of it but (some) people will now recognise it and might even buy it should they see it in the shops. And this is the same with Moonfruit too, they wanted to promote the brand name ‘Moonfruit’ and it was ultimately talked about in the social media world.

The question is where the line is drawn between promotion and spam on twitter, and who gets to decide this. Ultimately, in the two examples above, the decision lay with the twittersphere.

Twitter – surviving the backlash

Tuesday, September 1st, 2009

The last few weeks have seen naysayers becoming increasingly vocal in denying the usefulness of Twitter and asking whether it will ever become a viable revenue generator. For example recent articles in the Guardian and the Telegraph deny the impact of Twitter on building real communities and providing a useful tool for businesses.

Proving that strong communities can be formed online, and that Twitter does indeed mobilise the masses, one loyal Twitter user comedy writer Graham Linehan, responded to these accusations by asking his 26,973 followers what Twitter has done for them. The community responded in force with stories of how Twitter has impacted on their lives, both in business and by creating a network. A selection of these are:

…I saved time on research, hassle-free customer services, connection to interesting people, and a free book. All last week (via @somerandomnerd)

… I now write for a film news website. I’ve attended premieres and press conferences also I’ve had the opportunity to interact with a huge range of people whose work I enjoy, and thank them for it. (via @montimer)

Twitter…gave me a direct line to my local council, who got planners to review the traffic sitch outside my kid’s school (@sladey66)

On Twitter, I ask and answer questions related to my work – saving me having to read up on things not central to my job (@brenstrong)

I have been housebound thru illness for ages. Twitter has made me feel part of the world and not so isolated (via @Ita99)

Developments at Twitter are also putting to rest the fear that it will not be able to make money. The company has announced plans to start rolling out commercial accounts by the end of this year. This added service is expected to offer methods of measuring impact of Twitter feeds for businesses, such as detailed analytics of activity that is generated by tweets. (Before Twitter users panic, the service will remain as normal for all users but a ‘commercial layer’ will be added for those who wish to subscribe.)

The web on your tellybox – an update.

Monday, April 20th, 2009

Adapted by the author from an original post at social Probiotic

A few months ago I wrote a piece on my own blog about internet content making its way to the TV screen. Not in a Media Center box kind of way, but a way that is done from the point of view of the television industry. It’s now time for the other big event of the braodcasting calendar, NAB in Las Vegas, which unfortunately, I’ll not be attending. There was however, a chance to see some of the things that will be on display there at the IPTV World Forum in London last month. Once again, for a show that is about using internet technology, there was disappointingly little about internet content to see. But here’s a run down of what some of the TV tech companies are doing with social media.

Accedo: This is more of an update from what they showed me at IBC, essentially, they’ve taken on the ‘app’ model for Facebook and Twitter so that you can view a cutdown version of these applications as a sidebar during your normal TV watching. In the same way that online applications such as thwirl and digsby recognise that some things need to be kept in the background while you’re focusing on your main task, Accedo will sit completely unassumingly until you want to share what you’re doing with your network. It also integrates with your EPG, so that just using the coloured remote buttons, you can update what you’re watching. Neat, look:

accedo

SeaChange: as a company I’ve done some work with before, I was curious to know what this middleware provider was up to in the world of web content. They’re showing off Affinity, a social networking engine for video-on-demand, essentially a tool that allows you to make and take recommendations for stuff in a VOD library, the idea being that people will discover pay-per-view content that they might not normally find (= extra revenue for operator). The problem I have with this is that it seems that the recommendations are done via collaborative filtering (i.e. you share what you like with your friends and vice versa), which means that the solution is only good when your friends like the same stuff as you AND they happen to have an Affinity enabled TV service. If it was linked to a social network’s API, there would be a lot more value from this and it wouldn’t necessitate the latter point.

Ericcson: Yes they do TV, in fact, they were showing last.fm on TV – not the actual videos, but essentially, it’s an ‘app’ built for playing music through your TV when you get very bored of adverts for ringtones on VH1. I’m not entirely sure where it sits in the network because they don’t seem to be talking about it in any of their literature or website, which is a shame. I liked the demo though, it looks pretty slick and my TV has better sound quality than my PC, so I’m all for taking this particular service to the living room in another way (I currently use the last.fm app on my iPod quite frequently for that type of thing. Pic below:

ericcson

CompleteTV: Now I have to say I’m more than a little disappointed with these guys. Despite having a fairly nice booth at IPTVWF, and splashing the YouTube Logo across it a couple of times, looking at their site, I fail to see how that was any more than lip service to online media making its way to the TV in any genuine form. Fear of content producers… perhaps. Now, that might sound harsh, but here’s the thing… CompleteTV makes boxes – not a great start… boxes for the consumer (even worse, since most of this stuff will migrate to the network in 3-4 years), which, with the whole wealth of social media goodness out there can do all this: “browse the internet and act as an email/instant messaging client”. Wow. I’m hugely underwhelmed.

Finally I wanted to quote a great article from the March/April issue of Future Media, in which Jonathan Webdale has interviewed Anthony Rose, one of the big cheeses behind the iPlayer, who said that “2007 was the year the BBC chose what you watched, 2008 was the year viewers chose what they watched and 2009 would be the year your friends choose what you watch.” As long as it’s not the rest of the Shiny Red team choosing, I’m keen to see how it goes.

Get Social

Wednesday, April 1st, 2009

The sun is shining and spring is definitely in the air in the Shiny Red offices. This brings a host of new get-togethers in and around London for all you networking types.

Facebook Developer Garage ““ This event returns on the 8th of April with a variety of speakers to giving advice on structuring your Facebook apps to maximise monetisation. Free beer and pizza as per usual, as well as some great speakers and networking opportunities.

Location: Sun Microsystems, King William St, London

Cost: £5 early bird tickets

Aperitweat ““ The Aperitweat gang are back with a bang on April 15th as they introduce an “˜aperitivo’ night which will revolve around Twitter with free Italian food and the chance to meet lots of new Tweeple.

Location: Al Volo, Hanbury Street, London

Cost: Free!

Shoreditch Twit ““ There’s the opportunity to go to two social networking events on the same night with the return of the Shoreditch Twit. Organised by Shiny Red’s very own Lewis Webb, this casual meet-up is for users of Twitter to meet up over a casual few drinks. If you’re fretting over which event to attend on April 15th, don’t worry as you can begin the evening at Al Volo then head to The Big Chill bar.

Location: The Big Chill, Dray Walk, London

Cost: Free!

Open Soho 6 ““ This informal meet-up for “talented entrepreneurs working in the tech and media industries” returns on April 16th. With a third of the tickets already sold more than a fortnight before the event, grab your tickets quick!

Location: Kettners, 29 Romilly St, London

Cost: £5.50

Social Media Camp ““ This event about, unsurprisingly, social media will be held on Saturday 25th & Sunday 26th April. With the next round of registration on 6th April, make sure you get the tickets everyone is clamouring after!

Location: Wallacespace St Pancras, London

Cost: Free!

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